This study identifies the effect of Physical Working Environment, Technological Factors and Motivational Factors on Job Satisfaction in Service Sector of Malaysia. A quantitative approach was used in collecting the data from 117 respondents using a structured questionnaire and analysed with SPSS Version 30 and SmartPLS Version 4. The results show that all three factors have significant positive influence on Employee Job Satisfaction, Motivational Factors being the strongest. The study offers implications for human resource practitioners and organisations on how to improve the satisfaction and well-being of employees in the service sector in Malaysia.